Slash

The home page gives you an overview of three things:

Reconciliation progress: the top chart shows what % of the inventory you've bought in a particular month is reconciled, unreconciled, or excluded. If you see a lot of red, it likely means you have a lot of inventory that still has to make its way into your POS.

Slash usage: this gives you a high level sense of how much inventory made its way into your POS vs was purchased on Slash. If you find that there are a lot more purchases on Slash than on your POS, you may be leaking inventory.

Refunds: this shows the sum of refunds you've received into your Slash account broken down by type:

1. Matched: these are refunds to transactions that have been matched to inventory and are still being broadcasted. You want to make sure you take these down from your POS.
2. Unbroadcasted: these are refunds to transactions that have been matched to inventory that you have taken down from your POS. 
3. Unmatched: these are refunds that we haven't been able to match to a specific card transaction. 
4. Stray: these are refunds that we've matched to a card transaction, but that card transaction hasn't been matched to inventory. You want to get rid of unreconciled inventory to get rid of Stray refunds.

1. Reconciliation progress: the top chart shows what % of the inventory you've bought in a particular month is reconciled, unreconciled, or excluded. If you see a lot of red, it likely means you have a lot of inventory that still has to make its way into your POS.
2. Slash usage: this gives you a high level sense of how much inventory made its way into your POS vs was purchased on Slash. If you find that there are a lot more purchases on Slash than on your POS, you may be leaking inventory.
3. Refunds: this shows the sum of refunds you've received into your Slash account broken down by type:
 1. Matched: these are refunds to transactions that have been matched to inventory and are still being broadcasted. You want to make sure you take these down from your POS.
 2. Unbroadcasted: these are refunds to transactions that have been matched to inventory that you have taken down from your POS. 
 3. Unmatched: these are refunds that we haven't been able to match to a specific card transaction. 
 4. Stray: these are refunds that we've matched to a card transaction, but that card transaction hasn't been matched to inventory. You want to get rid of unreconciled inventory to get rid of Stray refunds.

1. This shows all of your refunds that are associated with a transaction that's been matched to a settlement. You can select these transactions and unbroadcast them from your POS directly through your Slash portal. This ensures you don't sell tickets that you don't have.

1. This shows the list of transactions you've made that we weren't able to automatically match to inventory on your POS. There are two reasons why this could be a) you haven't uploaded your inventory to your POS and need to upload it or b) we weren't able to pull the order # information from your POS.
2. If you click on a transaction, a side panel will open that shows the "Relevant Matches" (transactions that match in date and amount).

1. Refunds
   1. This shows all of your refunds that are associated with a transaction that's been matched to a settlement. You can select these transactions and unbroadcast them from your POS directly through your Slash portal. This ensures you don't sell tickets that you don't have.
2. Unmatched transactions:
   1. This shows the list of transactions you've made that we weren't able to automatically match to inventory on your POS. There are two reasons why this could be a) you haven't uploaded your inventory to your POS and need to upload it or b) we weren't able to pull the order # information from your POS.
   2. If you click on a transaction, a side panel will open that shows the "Relevant Matches" (transactions that match in date and amount).

This shows your transactions that have been matched to your inventory, either automatically or manually. You can always "unmatch" a transaction from this page so you can link it to a different inventory later.

These are the transactions you make that you know are not inventory. You can exclude them via auto-exclusion rules in the reconciliation settings page, or manually from the "in review" page.

These are the refunds you've gotten that we haven't been able to match to a card transaction. You should periodically check this page, match your refunds to card transactions, and then you'll see if they correspond to inventory.